
Defensive Design for the Web
How to improve error messages, help, forms, and other crisis points (VOICES)
by Jason Fried · first published 2004
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4HN commenters
2007–2023first – last mentioned
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…overlooked). For this I suggest: "Submit Now: Designing Persuasive Web Sites" by Andrew Chak (2003) • Similar to "Don't Make me Think", but focuses more on personal interaction & choices more than layout. "Defensive Design for the Web: How to improve error messages, help, forms, and other crisis points" by 37 Signals (2004) • Error management (not just 404s) is one of the most overlooked UI portions of a web project and are often…
on “Ask HC: Which books on user interface design do you wish your CEO/Cofounders would read?” ↗There are many books for Usability, User Experience, etc. but if you are a hard core programmer, I would recommend "Designing Web Interfaces" is good for beginners and "Defensive Design For The Web". Links: http://www.amazon.com/Designing-Web-Interfaces-Principles-In... http://www.amazon.com/Defensive-Design-Web-improve-messages/... Enjoy :)
on “Ask HN: Recommend some good books for a dev with no design background?” ↗A couple of good books to read too: 1) Don't make me think 2) Designing interfaces (by Tidwell) 3) Defensive design for the web Anyone have additional books that they've read?
on “How does a beginner start becoming a web design expert?” ↗There's no "The way to design" but there is "A way to design". I would recommend you "Defensive Design for the Web" by 37 Signals and "Designing Web Interfaces" by Bill Scott. These books use examples of Web Interfaces but you can apply them on anything. Be it a software or hardware. Also, I would say, when you…
on “Ask HN: Where to look to learn UX/Design” ↗My favourite books on design, both fundamental and UI/UX specifically: - Universal Principles of Design - The Design of Everyday Things - Don't Make me Think - Rocket Surgery Made Easy - Defensive Design for the Web - Forms that Work
on “Ask HN: What topics are good for a UI/UX Primer?” ↗