Quality is free
by Philip B. Crosby · first published 1980
3mentions
1recommended by
2HN commenters
2022–2025first – last mentioned
50% recommend50% neutral
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…Action by Mancur Olson The Zero-sum Society by Lester Thurow (want to know why the world gave up on tariffs?) maybe some worthwhile management books could be extended into a podcast series, I'd say Quality is Free by Phillip Crosby Then there are some books that really could change your life, say Solid State Physics by Ashcroft and Mermin The Art of Computer Programming by Donald Knuth Principles of Compiler…
on “Ask HN: What podcast episodes changed the way you think about startups?” ↗https://www.goodreads.com/book/show/1031937.Quality_Is_Free https://www.amazon.com/Goal-Process-Ongoing-Improvement/dp/0...
on “Ask HN: How can I learn more about practical management? Not high-level advice” ↗…hardening % should be in proportion to how catastrophic a failure is, while keeping some faith that well done hardening ultimately pays for itself. Philip Crosby wrote about this in manufacturing as "Quality is Free" https://archive.org/details/qualityisfree00cros
on “Time Spent on Hardening” ↗