Practical Empathy
by Indi Young · first published 2015
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…the things about listening to people is that the more you do it, the more empathetic you become as a person. It takes practice, but I promise you will get there. One of my own favorite books on this is Practical Empathy by Indi Young. Self-empathy is also an important step, and if you find you don't have the tools to show empathy in conversations, there's a good chance this is a skill you weren't taught growing up.…
on “Ask HN: How to build empathy?” ↗…have that kind of empathic culture, then I think it's just about starting a "good enough" process and refining it as you go. If you don't, then you have to build empathy into the team. I found the book Practical Empathy to be helpful. But basically, if you treat someone with empathy, they can't help but start to feel empathy for you. I think we're wired that way. If your team doesn't have a high level of empathy, be…
on “The Power of “Yes, If”: Iterating on Our RFC Process – Squarespace / Engineering” ↗