People skills
by Robert Bolton · first published 1979
6mentions
4recommended by
4HN commenters
2015–2021first – last mentioned
100% recommend
Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution. A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks"
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I use non-violent-communication (NVC) constantly, at work and at home. It basically is a method that forces you to listen and to speak without judgment. But “People Skills” by Robert Bolton is a much more scientific and nuanced approach that I’ve found greater success with. They key is to so ingrain these methods that you are no longer using a method. In the end, you simply…
on “Ask HN: What books changed the way you think about almost everything?” ↗…managerial quality. Interpersonal savvy is very much a learned & practiced skill. This could prove a huge opportunity for your professional growth. Suggest reading up in this area, Robert Bolton's book on People Skills is a good place to start > http://www.goodreads.com/book/show/65327.People_Skills Ultimately, moving on to a new company is easy. But dealing with difficult peers never fully goes away.
on “Ask HN: I don't like my new job, now what?” ↗As an introvert who suffered for years with self-esteem issues I can totally relate with his words. Couple years ago I picked up the book People Skills[1] by Robort Bolton. It helped me look at how I reacted to people and often times shut down and got defensive. Or i would be so locked-up mentally trying to process my emotions I would just stop talking.…
on “Introverts, Emotional Processing, Self-Esteem and Salary Negotiations” ↗One book i can recommend on the topic is People Skills by Robert Bolton. He lists 12 Barriers to communication in it, divided in 3 categories: Judging: - Criticizing - Name-calling - Diagnosing - Praising Evaluatively Sending Solutions: - Ordering - Threatening -…
on “To listen well, get curious” ↗The book People Skills by Robert Bolton [0] is great resource for getting better at this IMHO. Big mental note to finish it and really learn those concepts. First eye opening concept were the 12 roadblocks to communication,…
on “How I debate” ↗Robert Bolton dedicates three chapters to this technique in People Skills (1979), highly recommended.
on “Repeat Yourself, a Lot” ↗