Peak
how great companies get their mojo from Maslow
by Chip Conley · first published 2007
100% recommend
After fifteen years of rising to the pinnacle of the hospitality industry, Chip Conley's company was suddenly undercapitalized and overexposed in the post-dot.com, post-9/11 economy. For relief and inspiration, Conley, the CEO and founder of Joie de Vivre Hospitality, turned to psychologist Abraham Maslow's iconic Hierarchy of Needs. This book explores how Conley's company "the second largest boutique hotelier in the world" overcame the storm that hit the travel industry by applying Maslow's theory to what Conley identifies as the key Relationship Truths in business with Employees, Customers a
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If anyone is interested in how to motivate employees without resorting to cash -- which doesn't work well -- I would highly recommend "Peak: How Great Companies Get Their Mojo From Maslow" which, of course, is heavily based on Maslow's work. Tony Hsieh said it helped him think about culture at Zappos; it's a good read. http://www.amazon.com/Peak-Companies-Maslow-non-Franchise-Le...
on “I Was Told I Was Very Smart” ↗…have really inspired me/changed my perspective: Good to Great, by Jim Collins (and all his other books) How to Win Friends and Influence People, by Dale Carnegie Delivering Happiness, by Tony Hsieh Peak, by Chip Conley As far as books I find entertaining and stimulating, but not necessarily actionable, anything by Michael Lewis or Malcolm Gladwell.
on “Ask HN: What should I read this summer?” ↗