Man Who Lied to His LaptopClifford Nass, Corina Yen

Man Who Lied to His Laptop

by Clifford Nass, Corina Yen · first published 2013

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2011–2014first – last mentioned

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What Hacker News says

  • barik · Jan 5, 2013 · Mentions

    …stackexchange link above. The book is "The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places." by Byron Reeves [0]. The follow-up work to this is found in "The Man Who Lied to His Laptop: What Machines Teach Us About Human Relationships", also with Clifford Nass and Corina Yen. It is often the case that psychology studies simply confirm what our own intuition tells us. How often have…

    on “Should error messages apologize?” ↗
  • efbenson · Apr 9, 2014 · Mentions

    The book The Man Who Lied to His Laptop [1] shows that if you asked a person if they view a computer they have iteration with it view it as a person to person engagement they would say no, experiments show otherwise. There is a base emotional…

    on “Should error messages apologize?” ↗
  • Actually, Dr. Chris Nass (author of The Man Who Lied to his Laptop [1]) claims that people's memory of what is said after criticism is much better than what is said before criticism, so you should start with small praise, then criticism, then end with a larger amount…

    on “Responding to Criticism” ↗

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